The Station Lounge Limited customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Post
The Grand Station Lounge, Bellway House, Woodhorn Road, ASHINGTON, Northumberland, NE63 0AE, GB

Telephone
01670946092

Email
[email protected]

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details

Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent
Contract
Legal obligation

Where we get personal information from:
People directly

How long we keep information
All data will be deleted once an order is completed and not stored for any longer than 24 hours unless you selected to store your details for faster checkout, in which case data will only be removed upon your request. 

Your data protection rights
Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal data.

Your right to rectification
You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing
You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability
You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent
When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number:
0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 12 June 2024